How Many Types of ServiceNow Tables Are There?
ServiceNow is a powerful low-code/no-code platform that enables businesses to automate and streamline their operations. A key aspect of ServiceNow is its table structure, which provides a foundation for data storage, organization, and retrieval.
Each table in ServiceNow represents a specific type of data entity, such as incidents, tasks, or users. Understanding the different types of tables available is essential for effectively utilizing the platform's functionality.
There are primarily two main types of tables in ServiceNow: standard and custom tables.
Standard Tables
Standard tables are pre-defined tables provided by ServiceNow. These tables cover common data entities and functionalities, such as:
- Incident (incident)
- Problem (problem)
- Change Request (change_request)
- Service Catalog (sc_cat_item)
- User (sys_user)
Standard tables offer a structured approach to data management and provide out-of-the-box functionality, such as workflows, reports, and user interfaces.
Custom Tables
Custom tables are created by users to extend the platform's capabilities and meet specific business requirements. These tables allow for the storage and management of data that is not covered by standard tables.
Custom tables can be created to:
- Track custom data entities, such as customer orders or project tasks.
- Integrate with external systems and applications.
- Provide additional fields and functionality to standard tables.
Custom tables offer flexibility and customization, enabling businesses to tailor ServiceNow to their unique needs.
Other Table Types
In addition to standard and custom tables, there are several other table types available in ServiceNow:
- System Tables: These tables are used to store and manage system-level data, such as user preferences (sys_user_preference) and system logs (sys_log).
- Reference Tables: These tables store reference data, such as lists of countries (sys_country) or states (sys_state).
- Security Tables: These tables are used to manage security settings and permissions, such as roles (sys_user_role) and access control lists (acl).
These specialized table types provide essential functionality for managing various aspects of ServiceNow's operation and security.
Conclusion
ServiceNow provides a range of table types to cater to diverse data storage and management requirements. Understanding the different types of tables available enables businesses to effectively leverage the platform's capabilities, streamline their operations, and gain valuable insights from their data.
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